Frequently Asked Questions
FAQ
General
What is HLTH Code Complete Meal?
HLTH Code is a nutritionally complete (and completely delicious!) meal replacement shake based on the latest nutrition and metabolic science and is guaranteed to help you feel your healthiest! With HLTH Code Complete Meal, you’ll get an optimised, science-backed blend of protein, healthy fats, apple cider vinegar, probiotics, fibre, and vitamins and minerals without any added sugar, extra carbs or anything artificial.
What flavours does HLTH Code come in?
HLTH Code currently comes in two delicious flavours, creamy vanilla and chocolate macadamia.
Is HLTH Code Complete Meal available in stores?
HLTH Code Complete Meal is only available online through our website.
Where is HLTH Code Complete Meal Manufactured?
Our shake is proudly manufactured in the USA at a facility that has CGMP certification and is registered with the FDA. We use high quality ingredients that are free from genetically modified organisms (GMOs) and contain no artificial flavours, colours or sweeteners.
What's the best way to contact HLTH Code?
You can email us at info@gethlth.com.au
Product & Ingredients
What do you mean by Complete Meal?
Human nutrition is complicated; it takes a lot to optimally fuel our bodies. However, certain things are staples, including essential fats, essential amino acids, fibre, vitamins, and minerals. By including these, and more, HLTH Code provides all the nourishment you'd get from a healthy, nutritious, and complete meal.
How many meals are in each bag?
Each bag includes 15 servings of a delicious nutritional shake mix with the optimal balance of macronutrients, and is free from GMOs and artificial ingredients.
How do I prepare HLTH Code?
Preparing HLTH Code Complete Meal only requires three steps (1) add approximately 240ml of cold water to a shaker cup (2) add two scoops of HLTH Code Complete Meal powder (3) shake vigorously.
HLTH Code Complete Meal dissolves perfectly with a basic shaker cup, but if you prefer to use a blender, blend lightly on a low speed setting.
What are the ingredients?
HLTH Code Complete meal is designed with everything you need, and nothing you don’t. It contains the optimal balance of macronutrients, and is free from artificial ingredients.
How many times a day can I have HLTH Code?
Depending on your health goals, you can replace 1 or 2 meals a day with HLTH Code Complete Meal. For general wellness, replace one meal per day. To reset your health or for fat loss, replace up to 2 meals per day. Each bag contains 15 meals.
Can I add additional ingredients to HLTH Code?
We call it a complete meal because we believe it has everything you need, and nothing you don't. HLTH Code Complete Meal has an optimal balance of macronutrients with the right blend of proteins, healthy fats, fibre and no artificial ingredients.
However, we realise that people like to experiment with different recipes. You may blend ingredients with the shake, but within moderation, and preferably with ingredients that have minimal refined carbohydrates, sugars or net carbs.
Is HLTH Code Complete Meal gluten-free?
Yes, HLTH Code Complete Meal is free from gluten.
Is HLTH Code Keto-Friendly?
Yes! HLTH Code Complete Meal contains only 4g of Net Carbs*, no added sugars and 27g of healthy fats. Best of all, it is naturally sweetened without the use of any artificial sweeteners or sugar alcohols. HLTH Code Complete Meal can be an excellent meal solution while on a Ketogenic diet.
*Net Carbs = Total Carbs – fibre
i'm on a Keto Diet, and this has more protein than typically suggested for a Keto diet. Can I still enjoy the shake?
Yes! Complete Meal is based on the best evidence on human nutrition to support optimal metabolic health, including ketogenic diets. In fact, the ratios of protein, fat, and carbohydrates in Complete Meal is similar to that found in scientific studies that use ketogenic diets for weight loss.
Sharman, M.J., et al, a ketogenic diet favorably affects serum biomarkers for cardiovascular disease in normal-weight men. j Nutr, 2002. 123 (7): p. 1879-85.
Volek, J.S. and M.J. Sharman, Cardiovascular and hormonal aspects of very-low-carbohydrate ketogenic diets. Obes Res, 2004. 12 Suppl 2: p. 115S-23S.
Is HLTH Code Complete Meal Vegan?
Not at this time. HLTH Code Complete Meal includes natural ingredients such as whey, egg whites, collagen and ghee due to their nutritional benefits, bioavailability, and scientific evidence of efficacy. As of yet, we've been unable to find a vegan formula that can offer similar health benefits but we continue to search.
Why does a serving of HLTH Code Complete Meal have 400 calories?
As a true meal shake, HLTH Code is 400 nutritionally balanced calories per serving. It's not one of those starvation shakes that have some protein and flavouring and you're starving an hour later. HLTH Code has optimised amounts of protein, healthy fats, prebiotic fibre, probiotics, collagen, apple cider vinegar, vitamins and minerals and more to help support your metabolic, gut and brain health. Far healthier, more convenient and cost effective than virtually any meal that you could prepare or purchase!
How do I store HLTH Code Complete Meal?
Store in a cool, dry place. Keep out of reach of children.
Does HLTH Code Complete Meal have any allergens?
Our original HLTH Code Complete Meal contains milk, egg and coconut oil. Please review the Chocolate Nutrition Facts or Vanilla Nutrition Facts on the product page for more details to learn more.
Can HLTH Code help me lose weight?
Weight loss is rarely easy, involving the right changes in both hormones and caloric balance to signal to the body that it’s time to start burning, not storing, fat. Based on the best available studies on human metabolism, HLTH Code is built to help you lose weight without the need for counting every calorie.
Westman, E.C., et al., Low-carbohydrate nutrition and metabolism. American Journal of Clinical Nutrition, 2007. 86(2): p. 276-284.
Can I use HLTH Code while pregnant/breastfeeding?
While no ingredient in HLTH Code Complete Meal is dangerous to pregnant or nursing mothers, the shake is formulated for the nutritional needs of an average adult. Because pregnant, nursing mothers, and their children have different nutritional requirements than the average adult, we recommend consulting with your doctor before using.
Can I take prescription medication with HLTH Code?
If you are taking prescription drugs, medication or supplements, speak to your healthcare provider before using HLTH Code products or making any changes to your diet.
Can children use HLTH Code?
While no ingredient in HLTH Code Complete Meal is dangerous to children, HLTH Code Complete Meal is formulated for the nutritional needs of an average adult. Because children have different nutritional requirements than adults, we suggest consulting with your child’s doctor before using HLTH Code, or making any changes to their diet.
Why is there so much fat in HLTH Code Complete Meal?
Because it’s healthy. Did you know a person must eat certain types of fats, called “essential fatty acids”, to survive? By including the best short-, medium- and long-chain fats in Complete Meal, we’re helping your body get what it needs. In fact, the latest evidence suggests it’s not the fat in our diets we should fear, but rather refined carbohydrates.
Dehghan, M., et al., Associations of fats and carbohydrate intake with cardiovascular disease and mortality in 18 countries from five continents (PURE): a prospective cohort study. Lancet, 2017. 390(10107): p. 2050-2062.
Are there any artificial ingredients in HLTH Code?
HLTH Code uses only the finest ingredients, is free from genetically modified ingredients (GMOs) and does NOT contain any artificial ingredients such as artificial sweeteners, flavours or colours. HLTH Code is also free from sugar alcohols, like erythritol.
How much lactose?
HLTH Code includes Whey protein, as it is the most bioavailable form of protein, and has a rich Amino Acid profile. Whey has some minimal lactose that is naturally occurring.Of course, everyone has different levels of sensitivity, but we've had many customers come back and tell us they've been able to enjoy HLTH Code whereas they haven't been able to tolerate other whey-based shakes. We believe this could be due to our digestive enzymes, or the 1:1 ratio of proteins to healthy fats.
What do you mean digestive resistant maltodextrin?
Unlike regular maltodextrin and dextrin which contribute sugars...digestion resistant maltodextrin and digestion resistant dextrin are fibres. As the name suggests, they are not absorbed by the body and do not have an effect on blood sugar levels. They contribute fibre, which of course...is an important part of a daily diet.
Here are a couple of good articles that speak to their benefit:https://pubmed.ncbi.nlm.nih.gov/23419401/;https://pubmed.ncbi.nlm.nih.gov/33132344/
Does this contain synthetic vitamins?
As with all products that contain vitamins and minerals, these micronutrients must be added. This is normal with fortified foods and supplements, as you would need the equivalent of 10 oranges to get 1000mg of Vitamin C (as an example).
Further, all products that include vitamins contain some synthetic vitamins, even those that claim otherwise, and they've been shown to be every bit as effective for the body. There’s a good article about this at Scientific American -https://www.scientificamerican.com/article/do-vitamins-in-pills-diff/
Is HLTH Code kosher?
HLTH Code has not been certified as Kosher, but there aren’t any ingredients like pork or shellfish that would be problematic. As a young, and growing company, certification is something we intend to evaluate in the future.
Is HLTH Code good for diabetics?
HLTH Code Complete Meal was formulated by a metabolic scientist who specializes in insulin resistance, so this is a great option for someone who is watching their sugar intake or doesn't want to spike their insulin. Each meal is high in protein and healthy fats, with zero added sugar, 2g of naturally occurring sugar, 9g of fiber and only 4g of NET Carbs. Plus, it's naturally sweetened with monk fruit and a next-generation stevia. There are no sugar alcohols, artificial sweeteners, flavors or ingredients.If you have any concerns, you may want to discuss this product with your healthcare provider before using.
Orders, Shipping & Returns
What are your shipping fees?
We offer free tracked shipping on all Australian orders of full size bags.
Express shipping is offered in Australia for a flat fee of $15.
New Zealand shipping has a $20 (AUD) flat fee regardless of quantity.
When will I receive my order?
Orders are dispatched within 48 hours of order confirmation. Delivery time is typically 2-5 days from the date of dispatch.
Please note that rural areas may experience longer shipping times.
Can you rush ship my order?
At checkout, you have the ability to choose your shipping option. One of these options will be an expedited option.
Do you ship internationally?
Gethlth.com.au exclusively ships to Australian and New Zealand Addresses.
Please note that a flat shipping fee applies to international orders – regardless of quantity ordered. Also local import duties, sales tax or value added tax may apply to your order. It is your responsibility to remit taxes to local authorities, where applicable.