Frequently asked questions

Yes. The 1:1 protein-to-fat ratio is what makes the difference — fat slows digestion, steadies blood sugar, and triggers the satiety hormones that tell your brain you've eaten. Add 9g of fibre, and you've got sustained fullness that typically carries for 4–6 hours.

Two flavours: Chocolate Macadamia and Creamy Vanilla. It tastes like a chocolate or vanilla shake — because that's what it is. No chalky protein grit. No artificial aftertaste. Naturally sweetened with monk fruit and stevia, so it's sweet without the chemical edge. Blends with cold water, milk, or your milk of choice.

HLTH Code is a complete meal: 27g of protein from three sources, 27g of healthy fats including MCTs and omega-3, 9g of prebiotic fibre, 25 vitamins and minerals, a 9-enzyme digestive blend, and probiotics. No added sugar. No seed oils. No artificial anything. Protein and fat come in a 1:1 ratio, and the formula is by metabolic scientist Dr. Benjamin Bikman, PhD.

You save on every order, the price is locked in, and there's no commitment. Subscribe & Save is 10% off, delivered every 2 weeks, monthly, or every 2 or 3 months, and shake subscriptions start at 2 bags. Manage everything from your customer account — change your delivery frequency, swap products, skip an order, or cancel any time. Takes about ten seconds, no phone calls or emails needed.

Yes, on your first order. Our 30-day money-back guarantee lets you return one opened bag of Complete Meal for a full refund; other bags must be unopened, up to one bag of each flavour per order. Claim within 30 days of delivery. Return postage isn't refunded, and international orders aren't eligible. Full terms are in our refund policy.

60 capsules per bottle — a 30-day supply at two capsules daily. Subscribers get theirs delivered on a monthly schedule so the daily habit never breaks.

You save on every order, the price is locked in, and there's no commitment. Manage everything from your customer account — change your delivery frequency, swap products, skip an order, or cancel any time. Takes about ten seconds, no phone calls or emails needed.

No. We sell only online, direct from gethlth.com.au, and don't have wholesale or stockist accounts.

Yes, to New Zealand. Standard International delivery is charged once per shipment by weight, from A$5 for up to 2kg, and is estimated at 6 to 27 business days. We don't ship to other countries from this store. For the UK, Ireland and the other European countries it lists, shop at gethlth.co.uk, our UK store. In the United States, HLTH Code is sold at gethlth.com by a separate company.

Within Australia, delivery is available on orders of A$50 or more: Free Shipping, or Express for A$10 (estimated 1 to 4 business days). There's no delivery option within Australia for orders under A$50 after any discount. New Zealand delivery is charged once per shipment by weight, from A$5. Full rates are in our shipping policy.

Express is estimated at 1 to 4 business days, and delivery to New Zealand at 6 to 27 business days. We deliver within Australia with Australia Post, and you'll get a tracking link once your order is on its way. The Australia Post app or a free MyPost account lets you add delivery instructions, set a safe-drop spot or redirect the parcel to a Parcel Locker or Post Office.

If your tracking stops moving or your parcel arrives damaged, contact us through our contact form with your order number and we'll follow it up with the carrier. Nothing here limits or excludes your rights under the Australian Consumer Law.

Request a return through our contact form within 30 days of delivery, with your name, order number, the items and the reason. We reply within 24 to 48 hours. Send the return back tracked, at your cost, and your refund starts within 48 hours of it arriving. The conditions are in our refund policy. Nothing here limits or excludes your rights under the Australian Consumer Law.

Yes, on your first order. Claim within 30 days of delivery and give a valid reason for the return. Return postage isn't refunded, and returns apply to Australian orders only. Full terms are in our refund policy. Nothing here limits or excludes your rights under the Australian Consumer Law.

No. We don't sell samples, sachets or starter packs, and Complete Meal comes in 15-meal bags. On your first order, our 30-day money-back guarantee lets you return one opened bag of Complete Meal for a full refund within 30 days of delivery; other bags must be unopened, return postage isn't refunded, and it applies to Australian orders only.

Sign up with the “Subscribe to our emails” form at the bottom of our pages to get a welcome code. Subscribe & Save takes 10% off Complete Meal, and 10% off Berberine, or 15% when it's delivered every 3 months.

Enter the code in the Discount code box at checkout and press Apply, using the standard checkout rather than the Shop button. If you're signed in to Shop Pay, log out or use a private browsing window and try again. If it still won't apply, contact us through our contact form.

When stock returns, we email everyone on our mailing list. To get that email, sign up with the “Subscribe to our emails” form at the bottom of our pages.

Choose Account & Subscriptions in the menu, or go to gethlth.com.au/account. Your customer account is where you manage a subscription: change your delivery frequency, swap products, skip an order or cancel any time.

Australian prices are in Australian dollars and include GST. In New Zealand, the store shows prices in New Zealand dollars.

No, we don't offer gift notes or price-free packing slips. For a gift, you can have the order sent to yourself and pass it on.

A powder. Add two scoops to 350ml of cold water or milk and shake. Each bag holds 15 meals, and we don't sell a ready-to-drink version or bars.

Each serve has 25 vitamins and minerals at up to 50% DV, the US Daily Value the label uses. The full list, with each amount, is on the nutrition panel for each flavour on the product page.

It's bovine collagen, from the hides and connective tissue of cattle.

No, Complete Meal isn't halal.

Neither flavour lists coffee, tea or caffeine as an ingredient. Chocolate Macadamia does contain cocoa powder.

Yes. Each bag has a tear-strip and an internal resealable seal.

Yes. All HLTH Code products are tested by a third-party lab for heavy metals and for ingredient identity and potency, and the quality team reviews the lab reports before stock is released to the warehouse.

HLTH Code Complete Meal, a meal replacement shake formulated by Dr. Benjamin Bikman, PhD, a metabolic scientist. He is a professor and researcher whose work focuses on the role of insulin and metabolic health. In Australia and New Zealand, it's sold online at gethlth.com.au.