Privacy Policy

Last updated: 30 March 2026

This Privacy Policy describes how RJC Health Pty Ltd trading as HLTH Code (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from gethlth.com.au (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

•       “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

•       “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

•       “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When you subscribe to our email or SMS communications, we collect your email address, phone number, and marketing preferences. We refer to this as “Marketing Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, and Marketing Information collectively.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to:

•       Communicate with you about your order or account;

•       Screen our orders for potential risk or fraud; and

•       When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site — for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

We use Marketing Information to send you promotional emails, SMS messages, and other communications about our products, where you have consented to receive them. You can opt out of these communications at any time using the unsubscribe link in any email or by replying STOP to any SMS.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. These include:

•       Shopify — powers our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.

•       Klaviyo — manages our email and SMS marketing. You can read their privacy policy at https://www.klaviyo.com/legal/privacy-notice.

•       Google Analytics — helps us understand how our customers use the Site. You can read more about how Google uses your Personal Information at https://policies.google.com/privacy. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

•       Facebook: https://www.facebook.com/settings/?tab=ads

•       Google: https://adssettings.google.com

•       Microsoft: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser, as there is currently no industry standard for how to respond to such signals.

Your Rights

If you are an Australian resident, you have the right under the Privacy Act 1988 (Cth) to request access to and correction of your personal information. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below, or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

If you are a UK or European resident, you have the right under UK GDPR or EU GDPR (as applicable) to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to data portability and to restrict or object to processing in certain circumstances. If you would like to exercise any of these rights, please contact us using the details below.

We process your information in order to fulfil contracts we have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests as listed above. Please note that your information may be transferred outside of your home jurisdiction, including to Australia, the United Kingdom, and the United States, where data protection laws may differ.

Data Security

We take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification, and disclosure. Payment transactions are processed through Shopify’s secure, PCI-compliant payment infrastructure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Children’s Privacy

Our Site is not intended for individuals under the age of 16, and we do not knowingly collect Personal Information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@gethlth.com.au or by mail at:

 

RJC Health Pty Ltd trading as HLTH Code

6/278 Ferntree Gully Road

Notting Hill, VIC 3168

Australia